Welcome
about pause wellness center
Our office is located in Northborough, Massachusetts. We proudly work with our clients both in the office and remotely across the state. The name of our practice Pause is a reminder to push your much-needed pause button every once in a while. We're so busy flying through life, that we often forget to do that. Pausing is important, because you can only see things clearly if you stand still.
Pause Office Team
Sarah Hamelin, LICSW (She/Her/Hers)
Sarah Hamelin is a Licensed Independent Clinical Social Worker (LICSW) and is the owner of Pause Wellness Center, Inc. She has a BS in Human Development from Wheelock College and an MSW from Boston College. Her passion is teaching people how to accept their emotions and how to express emotions in a healthy way. She is the author of Pause: Take a moment to take care of you. Sarah is passionate about providing a practice that is focused on giving the best care to clients which starts with giving a healthy work environment for employees.
Audrey Von-Maszewski (She/Her/Hers)
Audrey holds her BS in Psychology from Michigan State University and has multiple years of experience within the mental health field. During her undergraduate education, she worked in the Community-AID Laboratory and presented research at the International Community Psychology Conference in Chile. Audrey has experience working as a residential counselor as well as an in-home counselor and crisis response worker for high-risk adolescents throughout central Massachusetts.
In her free time, Audrey enjoys playing with her fur babies and reading non-fiction books to learn about history, psychology, nature, and more. She strives to meditate daily and create a positive atmosphere for those around her. Audrey also teaches dance classes and choreographs competitive routines for young dancers in Central MA.
Jillian Kastal, LICSW (She/Her/Hers)
Jillian is a Licensed Independent Clinical Social Worker (LICSW) and holds a Masters degree in Clinical Social Work from Simmons College in Boston. She has spent the past 10+ years working in a variety of mental health settings including residential care, emergency services, crisis stabilization, applied behavior analysis, and outpatient individual/family therapy. Jillian has extensive experience helping a diverse range of populations including those struggling with severe mental illness, bipolar disorder, eating disorders, substance use, depression, anxiety, autism spectrum disorder, suicidality, and impulse control disorders. She specializes in working with children/adolescents, families, and young adults but enjoys serving people of all ages.
Office Guidelines
Insurance
Services may be covered in full or in part by your health insurance or employee benefit plan. As we are hiring different disciplines, and levels of licensure, not every clinician will accept all of these insurances. We will make sure to match you with someone who accepts your insurance or give you different options if that clinician does not accept your insurance.
Pause Wellness Center mental health services currently accept Harvard Pilgrim, United, Blue Cross Blue Shield, Aetna, Mass General Brigham, Health Plans Inc, UMR, and Tufts Health Plans for mental health services. For other services, please reach out.
If you have an insurance plan that allows for out of network providers, this is accepted as well.
Please check your coverage carefully by asking the following questions:
- Do I have mental health insurance benefits?
- What is my deductible and has it been met?
- How many sessions per year does my health insurance cover?
- What is the coverage amount per therapy session?
- Is approval required from my primary care physician?
Cancellation Policy
If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay a $95 fee.
Sick Policy
If you have been sick with fever less than 24 hours before your appointment, please switch to telehealth or reschedule.
Payment
Cash, checks, and credit cards are accepted.
Contact Billing
For any billing issues or questions, please email billing@pausewellnesscenter.com.
No Surprises Act
Read more about this here.